Contact Us
Got Some Questions, Need Some Help??
There's three ways you can contact us to answer all your questions and concerns, by email, phone or text. How ever you choose we'll be there for you.
|
|
Phone:
|
Shipping policy:
Shipping is based on location to weight. All products are shipped via your selected shipping method at check out, unless other wise specified. If you are local to us and would like to pick up your item please select local pick up when checking out.
Return policy:
You have 14 days from reception of an item to let us know if there is a problem. Buyer pays all return shipping costs.
All items have been etched with our Company Initials for verification in undisclosed locations on the items. In the event of a return, you MUST contact us and you will be required to take pictures of the item and we will disclose the location of the etch and you will be required to take a picture of the problem and the etch on the item. When we receive the item back we will also verify that the item we received back has the etch that we placed on the item prior to shipment. If everything checks out, we will either refund you, replace the item with a working item or repair the item if possible. If the item is from a kit and it’s only one item from the kit that has an issue, we will replace that item ONLY, not the complete kit. There will be a 15% restocking fee charged on returned items.
Disclaimer:
Product may vary slightly from description. Such as a tool missing or a scuffing. Please refer to the beginning paragraph of the listing for missing items or damages. We do the best we can to describe all items accurately, including testing. We test every single item to the best of our ability. However we do not screw in screws, drill holes, cut wood or actually use the tools when testing. We turn them on, test the battery, test all switches and adjusters, check for missing parts and whatever other functions the tool may or may not have. We offer a 14 day exchange or refund, because in the vary rare case something may get through the tested good, but may have a problem under actual use, please feel free to contact us with any questions prior to purchase or after sale. We are very easy to deal with if you have a legitimate problem and we will go out of our way to make your buying experience the best it can possibly be. We are not an authorized dealer. There are no factory warranties on these items that we know of. Thank You.
If you have any questions please email, call or text us before paying for an item. You are more than welcome to come look at them before buying.
Shipping is based on location to weight. All products are shipped via your selected shipping method at check out, unless other wise specified. If you are local to us and would like to pick up your item please select local pick up when checking out.
Return policy:
You have 14 days from reception of an item to let us know if there is a problem. Buyer pays all return shipping costs.
All items have been etched with our Company Initials for verification in undisclosed locations on the items. In the event of a return, you MUST contact us and you will be required to take pictures of the item and we will disclose the location of the etch and you will be required to take a picture of the problem and the etch on the item. When we receive the item back we will also verify that the item we received back has the etch that we placed on the item prior to shipment. If everything checks out, we will either refund you, replace the item with a working item or repair the item if possible. If the item is from a kit and it’s only one item from the kit that has an issue, we will replace that item ONLY, not the complete kit. There will be a 15% restocking fee charged on returned items.
Disclaimer:
Product may vary slightly from description. Such as a tool missing or a scuffing. Please refer to the beginning paragraph of the listing for missing items or damages. We do the best we can to describe all items accurately, including testing. We test every single item to the best of our ability. However we do not screw in screws, drill holes, cut wood or actually use the tools when testing. We turn them on, test the battery, test all switches and adjusters, check for missing parts and whatever other functions the tool may or may not have. We offer a 14 day exchange or refund, because in the vary rare case something may get through the tested good, but may have a problem under actual use, please feel free to contact us with any questions prior to purchase or after sale. We are very easy to deal with if you have a legitimate problem and we will go out of our way to make your buying experience the best it can possibly be. We are not an authorized dealer. There are no factory warranties on these items that we know of. Thank You.
If you have any questions please email, call or text us before paying for an item. You are more than welcome to come look at them before buying.